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You can't get a response when you ask why you haven't received your order. I had to fight to get my order, and finally, I had to tell them I would contact the consumer hotline. They sent me my order, but the sizes were off. The jacket I received for my dog was too small, even though I used their size guides.
A week after I got the jacket the zipper broke. I paid good money for this jacket and I’m very upset.
The coat is lovely and very easy to put on I also like the built in harness. Rolo likes it too keeps him warm.
My little mini poodle mix has the large size and it fits perfectly. I especially like the built-in harness. The weight of the jacket is perfect for a busy healthy dog in the late fall/ early winter cold of coastal Maine.
Perfect winter coat